Digital Skills for Seniors

Friendly, patient technology help. No jargon. No judgement. No rushing.

Want to feel more confident using your phone, tablet or computer?

Hi, I'm Carolina.

I provide friendly, one-on-one digital tutoring for older Australians who want to learn how to use technology with confidence – at their own pace, in plain English and without feeling embarrassed about asking questions.

You don't need to be "good with technology". I'm here to help.

You don't need to understand everything about digital. You just need to take it one step at a time.

A bit about me. I'm a digital content and marketing professional with more than 20 years' experience - and I've spent my career taking complicated information and turning it into something people can actually understand. Now I'm using those skills to help older Australians feel more confident in the digital world.

Send me a message below ↓

FAQs ↓

The basic.

Create and share online.

So much of everyday life happens online. Banking, appointments, government services, shopping, staying in touch with family and even accessing important information can all require digital skills.

I'll sit with you, explain things step by step and give you the confidence to do it yourself.

I can help you with:

How I can Help.

Maybe you'd like to do more than simply use the internet. I can help you learn how to create and share your own content online.

For example:

Learn what you choose.

There are no set courses and no need to learn things you don't need. Every session is tailored to you. Whether you want to master one particular task, learn how to use a new device or build your overall digital confidence, we'll focus on what matters to you.

You choose what you'd like to learn. I'll show you how.

There are no set courses. You choose what you'd like to learn. I'll show you how.

Send me a message below ↓

Using your smartphone or tablet
Online shopping
Booking appointments online
Getting more confident with your computer
Email, attachments and contacts
Taking, storing and sharing photos
Making video calls
Searching Google and finding reliable information
Using government websites and online services
Passwords, two-factor authentication and staying safer online
Recognising scams, fake emails and suspicious websites
Using social media and connecting with family and friends
Getting started with AI tools such as ChatGPT
Understanding websites, apps and online accounts

Create a simple blog or personal website
Set up and manage a small online store
Write and publish blog posts
Add photos, videos and other content to a website
Share your interests, hobbies or experiences online
Use social media to share your content
Learn the basics of creating content with AI

What happens in a session?

01. Tell me what you need help with.

02. We work through it together.

03. You leave feeling more confident.

I'll make sure you understand what we've covered and can repeat it yourself. If you need to write down the steps, we can create simple notes you can refer back to later.

Send me a message below ↓

Frequently asked questions

Do I need to know anything about computers?

No. Sessions can start with the absolute basics.

Can you help me with my phone or tablet?

Yes. We can work with the device you already use, whether that's an iPhone, iPad, Android phone or tablet.

Can you help me with online banking?

I can teach you how to navigate online banking and help you understand features and security settings. For your protection, I will never ask for or handle your passwords, PINs or banking details, or conduct financial transactions on your behalf.

Can you help me use MyGov?

Yes. I can show you how to navigate websites and online services and help you become more confident using them. I won't access or manage your personal accounts for you.

Can you come to my home?

Yes! I offer in-home sessions within 15 minutes of Bracken Ridge (4017). If you're further away, a small travel fee may apply.

How much does it cost?

Digital tutoring is $75 per hour, with a minimum booking of one hour. In-home sessions are available within 15 minutes of Bracken Ridge (4017). A travel fee may apply for locations further away.

Do you offer online sessions?

No. I provide face-to-face digital tutoring so I can sit with you, use your own device and show you things step by step. This also means you don't need to worry about setting up a video call or explaining your problem remotely.