Digital Education & Support for CHSP Clients
Practical digital support for older people in Brisbane. No jargon. No judgement. No rushing.
I help seniors in Brisbane feel more confident using their phone, tablet or computer.
Hi, I'm Carolina.
Based in Bracken Ridge (4017), Bitesize Creative provides face-to-face digital education and support to older people across Brisbane, with a focus on the northern suburbs. I work one-on-one with clients, using their own devices and focusing on the skills that matter to them.
Interested in partnering with Bitesize Creative? Get in touch.
You don't need to understand everything about digital. You just need to take it one step at a time.
A bit about me. I'm Carolina, the person behind Bitesize Creative. I have more than 20 years' experience in digital content, websites, online communication and technology. My professional career has involved taking complex information and making it easier for people to understand and use.
I'm now applying those skills to help older Australians navigate an increasingly digital world.
O1
O2
The basic.
Create and share online.
Digital skills can help older Australians stay connected, access essential services, manage everyday tasks and participate more confidently in their communities.
I can support your clients with areas such as:
A practical digital support service for your clients.
Maybe they'd like to do more than simply use the internet. I can help them learn how to create and share their own content online.
For example:
There are no set courses. Your clients can choose what they'd like to learn.
Using your smartphone or tablet
Online shopping
Booking appointments online
Getting more confident with your computer
Email, attachments and contacts
Taking, storing and sharing photos
Making video calls
Searching Google and finding reliable information
Using government websites and online services
Passwords, two-factor authentication and staying safer online
Recognising scams, fake emails and suspicious websites
Using social media and connecting with family and friends
Getting started with AI tools such as ChatGPT
Understanding websites, apps and online accounts
Create a simple blog or personal website
Set up and manage a small online store
Write and publish blog posts
Add photos, videos and other content to a website
Share your interests, hobbies or experiences online
Use social media to share your content
Learn the basics of creating content with AI
Why offer digital education and support?
01.
Patient.
No jargon, no judgement and no rushing.
02.
Practical.
Focused on the technology and tasks the client actually uses.
03.
Personalised.
Sessions are adapted to the individual's needs, abilities and goals.
For some older people, having someone sit beside them and patiently explain how something works can make a significant difference.
04.
Confidence-building.
The aim is to help clients learn how to do things themselves.
My approach is focused on building confidence and independence, rather than simply completing tasks for the client.
How I can work with your organisation.
One-on-one sessions
Individualised digital support
Small-group digital education sessions
I am interested in working with CHSP providers as an associated provider, delivering digital education and support to their clients.
Specific digital-skills workshops
Support with introducing clients to new technology
I can work within the organisation's processes and requirements and provide the documentation or information required for onboarding.
Depending on your organisation's needs, supports could include:
Let's talk
I'd love to have a conversation about how Bitesize Creative could complement the services you already provide.
You can call Carolina on 0401 434 469 or send me a message via the online form.
Bitesize Creative is an independent digital education and support provider. CHSP service arrangements are subject to agreement with the relevant registered CHSP provider.
My home office.
4017 QLD Australia
Contacts.
Explore.
